If you’ve ever bought a new Hi-Lift® Jack, you’ve probably noticed “rub marks” on the front of the upright steel standard bar. These rubs or scrapes aren’t manufacturing mistakes or finish defects. In fact, we refer to them as “Testing Scars”, and these scars are a purposeful part of our manufacturing and testing process.
Prior to each Hi-Lift® Jack leaving our facility, they are tested twice to ensure quality, load capacity, and functionality. At the end of the Hi-Lift® Jack assembly process, every Jack is tested to ensure it will support its rated load capacity of 4,660 lbs. Each Hi-Lift® is then moved to a testing machine where each Jack is lubricated and lifts and lowers a 750 lb. load. It’s at this point in the testing process that every Hi-Lift® Jack earns its “Testing Scars”.
These scars are proof to our customers that we care enough to make sure that every Hi-Lift® that leaves our facility is a quality tool that is dependable and reliable. Our goal is 0% defects, 100% customer satisfaction. “Testing Scars” are just part of that process.
If you’re someone that is more concerned about a blemish-free Jack than its dependability, well then, we’re sorry. There are ways to touch up the finish on your Jack by using over-the-counter paint. You can usually find similar color paints at most hardware and automotive stores. But in the end, for over 100 years, we’re more concerned with the quality and reliability of every Hi-Lift® Jack that leaves our factory.